Shipping Policy
Thank you for choosing Dermway! We are committed to providing you with a seamless shopping experience. Here’s everything you need to know about our shipping policy:
Shipping Locations
We currently ship to all locations within India. Unfortunately, we do not offer international shipping at this time.
Processing Time
- All orders are processed within 1-3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times
- We offer standard shipping through reliable carriers.
- Delivery times typically range from 3 to 7 business days depending on your location.
- You will receive a tracking number via email once your order has shipped.
Shipping Charges
- We offer free shipping on orders over ₹500.
- For orders below ₹500, a shipping fee of ₹80 will be applied at checkout.
Order Tracking
- After your order is shipped, you will receive a confirmation email with tracking information. You can track your order on our website using the tracking link provided.
Delivery Issues
- If you experience any issues with delivery, please contact our customer service team at info@dermway.in, and we will assist you as quickly as possible.
Returns & Exchanges
- For information regarding returns and exchanges, please refer to our Return Policy section on the website.
Thank you for shopping with Dermway! We appreciate your business.